{"id":5921,"date":"2025-07-11T06:41:31","date_gmt":"2025-07-11T06:41:31","guid":{"rendered":"https:\/\/kolinhotel.com\/?page_id=5921"},"modified":"2025-07-11T06:43:29","modified_gmt":"2025-07-11T06:43:29","slug":"mesafeli-hizmet-sozlesmesi","status":"publish","type":"page","link":"https:\/\/kolinhotel.com\/en\/mesafeli-hizmet-sozlesmesi\/","title":{"rendered":"MESAFEL\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130"},"content":{"rendered":"\t\t
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MEZAFEL\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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KOL\u0130N HOTEL MESAFEL\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130<\/span><\/p>

1. TARAFLAR<\/span><\/p>

\u0130\u015fbu Mesafeli Hizmet S\u00f6zle\u015fmesi (“S\u00f6zle\u015fme”), a\u015fa\u011f\u0131da bilgileri bulunan:<\/p>

Hizmet Sa\u011flay\u0131c\u0131 (Sat\u0131c\u0131):<\/span>
Unvan: Koltur Seyahat Acental\u0131\u011f\u0131 Turizm Tic. A.\u015e.
Adres: Bo\u011fazkent Mevkii, \u00c7anakkale \/ T\u00fcrkiye
Telefon: +90 (286) 218 08 08
E-posta: info@kolinhotel.com
Web Sitesi: www.kolinhotel.com<\/span><\/a><\/p>

ve<\/p>

Misafir (Hizmet Alan):<\/span>
Ad\u0131-Soyad\u0131 \/ Unvan\u0131: [Misafir ad\u0131 soyad\u0131]
Adres: [Misafir adresi]
Telefon: [Misafir telefonu]
E-posta: [Misafir e-posta adresi]<\/p>

aras\u0131nda a\u015fa\u011f\u0131daki \u015fartlar \u00e7er\u00e7evesinde akdedilmi\u015ftir.<\/p>

2. KONU<\/span><\/p>

\u0130\u015fbu s\u00f6zle\u015fmenin konusu, Hizmet Sa\u011flay\u0131c\u0131 taraf\u0131ndan Kolin Hotel tesislerinde sunulan konaklama ve\/veya di\u011fer otel hizmetlerinin, elektronik ortamda rezervasyonu ve sat\u0131\u015f\u0131na ili\u015fkin olarak 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi h\u00fck\u00fcmleri gere\u011fince taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerinin belirlenmesidir.<\/p>

3. H\u0130ZMETLER\u0130N TEMEL \u00d6ZELL\u0130KLER\u0130 VE F\u0130YAT<\/span><\/p>

Hizmetin t\u00fcr\u00fc, kapsam\u0131, s\u00fcresi, bedeli ve \u00f6deme \u015fekli, rezervasyon s\u0131ras\u0131nda belirtilen \u015fekilde olup, misafir taraf\u0131ndan elektronik ortamda onaylanm\u0131\u015ft\u0131r.<\/p>

Vergiler dahil toplam hizmet bedeli: [Tutar] TL<\/p>

4. \u00d6DEME \u015eEKL\u0130 VE \u0130FA<\/span><\/p>

\u00d6deme kredi kart\u0131 veya di\u011fer online \u00f6deme y\u00f6ntemleriyle tahsil edilir.
Hizmet, misafirin belirtti\u011fi tarihler aras\u0131nda Kolin Hotel tesisinde sunulur.<\/p>

5. CAYMA HAKKI<\/span><\/p>

6502 say\u0131l\u0131 Kanun\u2019un 15. maddesi ve ilgili Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi h\u00fck\u00fcmlerine g\u00f6re;
konaklama hizmetleri<\/span>, belirli bir tarih veya d\u00f6nem i\u00e7in yap\u0131ld\u0131\u011f\u0131 durumlarda cayma hakk\u0131na tabi de\u011fildir.<\/p>

Ancak Kolin Hotel, misafir memnuniyeti do\u011frultusunda iptal ve de\u011fi\u015fiklik taleplerini a\u015fa\u011f\u0131da belirtilen iptal ko\u015fullar\u0131 kapsam\u0131nda de\u011ferlendirmektedir.<\/p>

6. \u0130PTAL VE \u0130ADE KO\u015eULLARI<\/span><\/p>

Misafir taraf\u0131ndan yap\u0131lan iptaller a\u015fa\u011f\u0131daki esaslara tabidir:<\/p>

\u0130ptal Tarihi<\/span><\/strong><\/p><\/div><\/td>

\u0130ade Durumu<\/span><\/strong><\/p><\/div><\/td><\/tr>

Giri\u015f tarihinden 3 g\u00fcn \u00f6ncesine kadar<\/span><\/strong><\/p><\/div><\/td>

\u00dccretin tamam\u0131 iade edilir<\/strong><\/p><\/div><\/td><\/tr>

Giri\u015f tarihinden 1 g\u00fcn \u00f6ncesine kadar<\/span><\/strong><\/p><\/div><\/td>

%50 \u00fccret iade edilir<\/strong><\/p><\/div><\/td><\/tr>

Ayn\u0131 g\u00fcn iptal<\/span> \/ No-show (gelmeme)<\/span><\/strong><\/p><\/div><\/td>

\u00dccret iadesi yap\u0131lmaz<\/strong><\/p><\/div><\/td><\/tr><\/tbody><\/table>

\u2022 <\/span>Bayram, y\u0131lba\u015f\u0131, \u00f6zel etkinlik d\u00f6nemleri ve kampanya rezervasyonlar\u0131nda farkl\u0131 iptal ko\u015fullar\u0131 ge\u00e7erli olabilir.<\/div>
\u2022 <\/span>Konaklama ba\u015flad\u0131ktan sonra erken \u00e7\u0131k\u0131\u015f yap\u0131lmas\u0131 halinde kalan g\u00fcnlere ait \u00fccret iadesi yap\u0131lmaz.<\/div>
\u2022 <\/span>\u0130ptal ve iade onay\u0131ndan sonra, \u00fccret iadesi \u00f6deme y\u00f6ntemine ba\u011fl\u0131 olarak 14 i\u015f g\u00fcn\u00fc i\u00e7inde<\/span> ger\u00e7ekle\u015ftirilir.<\/div>
\u2022 <\/span>Banka veya \u00f6deme sisteminden kaynaklanan gecikmelerden Kolin Hotel sorumlu de\u011fildir.<\/div>
\u2022 <\/span>M\u00fccbir sebepler (do\u011fal afet, sava\u015f, salg\u0131n hastal\u0131k, vb.) durumlar\u0131nda iptal talepleri otel y\u00f6netiminin inisiyatifi do\u011frultusunda de\u011ferlendirilir.<\/div>

7. GENEL H\u00dcK\u00dcMLER<\/span><\/p>

\u2022 <\/span>Misafir, s\u00f6zle\u015fme konusu hizmetin temel nitelikleri, bedeli ve \u00f6deme \u015fekli ile ilgili t\u00fcm \u00f6n bilgileri okuyup bilgi sahibi oldu\u011funu ve elektronik ortamda gerekli onay\u0131 verdi\u011fini kabul eder.<\/div>
\u2022 <\/span>Hizmet Sa\u011flay\u0131c\u0131, m\u00fccbir sebepler veya ola\u011fan\u00fcst\u00fc durumlar nedeniyle hizmeti sa\u011flayamazsa durumu en k\u0131sa s\u00fcrede bildirerek \u00fccret iadesi yapabilir veya alternatif sunabilir.<\/div>

8. YETK\u0130L\u0130 MAHKEME<\/span><\/p>

\u0130\u015fbu s\u00f6zle\u015fmenin uygulanmas\u0131nda \u00c7anakkale T\u00fcketici Hakem Heyetleri ve T\u00fcketici Mahkemeleri yetkilidir.<\/p>

9. Y\u00dcR\u00dcRL\u00dcK<\/span><\/p>

Misafir, bu s\u00f6zle\u015fmeyi elektronik ortamda onaylayarak t\u00fcm ko\u015fullar\u0131 kabul etmi\u015f say\u0131l\u0131r.<\/p>

KOL\u0130N HOTEL<\/span>
www.kolinhotel.com<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

MEZAFEL\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130 KOL\u0130N HOTEL MESAFEL\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130 1. TARAFLAR \u0130\u015fbu Mesafeli Hizmet S\u00f6zle\u015fmesi (“S\u00f6zle\u015fme”), a\u015fa\u011f\u0131da bilgileri bulunan: Hizmet Sa\u011flay\u0131c\u0131 (Sat\u0131c\u0131):Unvan: Koltur Seyahat Acental\u0131\u011f\u0131 Turizm Tic. A.\u015e.Adres: Bo\u011fazkent Mevkii, \u00c7anakkale \/ T\u00fcrkiyeTelefon: +90 (286) 218 08 08E-posta: info@kolinhotel.comWeb Sitesi: www.kolinhotel.com ve Misafir (Hizmet Alan):Ad\u0131-Soyad\u0131 \/ Unvan\u0131: [Misafir ad\u0131 soyad\u0131]Adres: [Misafir adresi]Telefon: [Misafir telefonu]E-posta: [Misafir e-posta […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-default-elementor.php","meta":{"footnotes":""},"class_list":["post-5921","page","type-page","status-publish","hentry"],"yoast_head":"\nMESAFEL\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130 - Kolin Hotel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kolinhotel.com\/en\/mesafeli-hizmet-sozlesmesi\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MESAFEL\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130\" \/>\n<meta property=\"og:description\" content=\"MEZAFEL\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130 KOL\u0130N HOTEL MESAFEL\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130 1. 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